SHIPPING AND DELIVERY INFORMATION:
- Delivery costs to be paid by the customer.
- Free shipping policy only applies when there is a promotion.
- The company only delivers the goods to the correct recipient that the customer has registered when making a purchase. In the course of delivery, if there is an unclear change of recipient, we have the right to refuse delivery and ask customers to pick up the goods at the company's sales location.
- If the delivery address is not clear, is located in an alley, or in dangerous places, mountainous areas, difficult means of transportation, we have the right to refuse to transport, deliver and receive goods. direct.
- In case of force majeure, due to natural disasters, floods, damage to ferry bridges, etc., we are not responsible for compensation for damage arising from delivery of goods on time or failure to transport goods to the destination. as agreed with the customer.
- In case we have shipped the goods to the delivery location as agreed upon at the time of purchase, but for some reason the customer requests to return the goods, then the customer must bear the shipping costs in accordance with the provisions of the law. company.
- During special days or festivals due to limited general traffic policy (no roads for some vehicles...) delivery time may change, We will call customers to Agree on delivery time.